Privacy Policy

Effective Date: 15 Aug 2025
Last Updated: 20 Aug 2025

Zspwan (we, us, or our) values the privacy and trust of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the App), available on Android and iOS platforms. It also outlines the rights and choices you have with respect to your personal information.

We are committed to handling your personal data with transparency, integrity, and in accordance with applicable data protection laws including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection Act (DPDP Act).

If you do not agree with this Privacy Policy, please refrain from using our App.

1. Information We Collect

When you use the Zspwan app, we collect the following categories of data:

A. Information You Provide to Us Directly

• Account Information: When you register on the app, we collect personal identifiers such as your full name, email address, phone number, and password.
• Profile Data: You may upload a profile photo, provide your business title, company details, and a short bio. Additional optional fields may include industry, years of experience, and KYC-related documents (if needed for identity verification).
• User Content: Any messages, posts, media, or other content you submit within the app, including in-app messages, comments, and connection requests.

B. Information We Collect Automatically

• Device & Usage Data: We automatically collect technical information including:
  • ○ Device type and model
  • ○ OS version and platform (Android/iOS)
  • ○ Unique device identifiers
  • ○ IP address
  • ○ Browser type
  • ○ Timezone and language preferences
  • ○ Crash reports and diagnostic logs
• Interaction Data: This includes pages or features accessed, time spent on the app, clickstream data, and user behavior analytics.

C. Location Data

With your consent, we may collect geolocation data from your device to help suggest relevant business connections in your vicinity. You can manage location access via your device settings.

D. Contacts and Media

• Contacts: With permission, we may access your phonebook to help you discover connections who are also using Zspwan.
• Media & Camera: You may grant the app access to your camera or storage to upload profile pictures or share business-related media within the app.

2. How We Use Your Information

We use the data we collect for the following purposes:

A. To Provide and Improve Our Services

• Facilitate profile creation and networking with other users
• Enable discovery and communication features
• Deliver real-time notifications and alerts for events such as new connection requests or messages

B. Communications

• Send transactional emails (e.g., sign-up confirmation, password reset)
• Deliver important service updates or system announcements
• Future delivery of newsletters and promotional content (opt-in only)

C. Analytics and Performance

• Monitor app usage, analyze trends, and improve app performance
• Conduct debugging, crash analysis, and fraud detection

D. Legal and Security Obligations

• Ensure compliance with applicable laws and law enforcement requests
• Prevent abuse, unauthorized access, or misuse of the platform

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the personal data concerned and the context in which we collect it. Typically, we rely on the following bases:

• Contractual necessity – To provide you with the services you request
• Consent – For optional services like marketing or location
• Legal obligation – To comply with applicable laws
• Legitimate interests – To improve our services, ensure security, and personalize content

4. Data Sharing and Disclosure

We do not sell your personal data. We do not share your data for advertising or unrelated marketing purposes.

However, we may share your information with the following entities under strict confidentiality and security measures:

A. Service Providers

• We use trusted third-party tools to deliver essential services, including:

• ○ Email delivery (e.g., OTP, verification links)
• ○ SMS messaging
• ○ Infrastructure hosting (e.g., DigitalOcean cloud services)

These vendors are contractually obligated to use your data solely for the services they provide to us.

B. Legal and Regulatory Authorities

We may disclose information when legally required or in response to:

• Court orders, legal process, or governmental requests
• Detecting, preventing, or addressing fraud, misuse, or other illegal activity

5. Data Storage, Retention, and Security

Your data is stored on secure servers hosted by DigitalOcean, with servers strategically located across multiple global regions for performance optimization.

We implement industry-standard security measures including:

• Encrypted transmission (SSL/TLS)
• Firewalls and intrusion detection systems
• Regular backups
• Access controls and administrative safeguards

We retain your data for as long as your account is active or as needed to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Once your account is deleted, we anonymize or securely erase your personal data from our active systems. Some residual data may remain in backups for a limited duration before permanent deletion

6. Your Rights and Choices

Depending on your location, you may have the following rights under applicable data privacy laws:

• Right to Access – Request a copy of your data
• Right to Rectify – Correct inaccurate or incomplete data
• Right to Delete – Delete your personal data or account
• Right to Object – Object to certain types of processing
• Right to Withdraw Consent – Where processing is based on your consent
• Right to Data Portability – Receive your data in a structured, machine-readable format

You can exercise many of these rights directly in the app. For further assistance, please email us at contact@zspawn.com.

7. App Permissions

Zspwan may request the following permissions from your device:

Permission	Purpose
Location	Suggest relevant nearby users
Camera	Upload profile or KYC photos
Storage	Save or upload media to/from your device
Notifications	Real-time updates and alerts

You may modify or revoke these permissions via your device’s settings.

8. Children’s Privacy

Zspwan is not intended for use by children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from minors. If we become aware that we have collected data from a child, we will take appropriate steps to delete such information promptly.

9. International Data Transfers

By using the App, you acknowledge and consent that your information may be transferred to and processed in countries other than your country of residence, including countries where data protection laws may differ. We ensure adequate protection through encryption and data processing agreements with our vendors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time in order to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

If we make significant changes, we will notify you by:

• Posting an updated version in the app
• Sending an email or app notification (if applicable)

We encourage you to periodically review this page for the latest information

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@zspawn.com
Company Name: Spinoff Digital India Pvt. Ltd.
Address: 3rd Floor, Plot No. 171, Trimurtee Nagar, Nagpur, Maharashtra 440022